Choosing something for your home is personal, and we want you to feel confident in what you bring into your space.

Our pieces are handmade in small batches, and natural variations in color, print, and finish are part of the process, a reflection of the artisan work behind each piece.

Returns

We hope each piece you choose feels at home in your space. If you decide it is not quite right, you may request a return by emailing contactus@thepeacockpalette.com with your order number and the item(s) you wish to return.

Eligible items must be shipped back within 21 days of delivery. As our pieces are created in small batches and limited quantities, returns received outside this window cannot be accepted.

Items must be unused, in their original packaging, and in the same condition in which they were received.

Approved returns are issued as store credit for the item value. The cost of return shipping will be deducted from the store credit once the return has been received and approved. For ease and convenience, The Peacock Palette will provide a prepaid return shipping label once your return has been approved. The cost of this label will be deducted from the store credit issued after the returned item has been received and inspected.

Any expedited shipping charges paid at checkout are non-refundable.

Exchanges

We are unable to offer exchanges at this time.

Damaged, Defective, or Incorrect Orders

Every order is carefully prepared before it leaves us. If your order arrives damaged or defective, or if you receive an incorrect item, please contact us at contactus@thepeacockpalette.com within 48 hours of delivery.

Please include your order number along with clear photographs or a short video so we can review the issue and assist you promptly.

For approved damaged, defective, or incorrect orders, The Peacock Palette will cover the cost of return shipping in full. No return shipping charge will be deducted from your store credit in these circumstances

Before you order

If you would like additional photos, measurements, or product details before placing your order, we are happy to help.

Please email us at contactus@thepeacockpalette.com.